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Twist A Mint Balloons Reviews

Twist A Mint Balloons, profile image
  • Avg 3.5 | 42 Reviews
  • Clown from Lansing, MI
  • 141 Verified Bookings
  • Starting at $100 per hour

42 Reviews for Twist A Mint Balloons

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Review by Donna P.

Corporate FunctionReviewed on August 19, 2024From Lansing, MI

They were 1 hour late and didn't communicate the information to me. I had to call them to find out where they were, and their ETA. When they arrived, I got excuses for why they were late, and it was a lack of planning on their part. Not very professional.

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Over 43 years of service and a lot of bookings including a number of large corporations. Did she mention that we were already there when she called and we needed to park close as possible for unloading? I'm not seeing it. They had no signage anywhere. That is very unusual for a substantial company and a mistake on their part. I have been to family reunions that posted signage on paper plates with arrows better than that. We do not plan for or expect to be that late. My driver was late arriving home from a hospital sleep study on his fiancee in the Ann Arbor area. I had no information on arrival time to give her ahead of time. When he did arrive, I rushed with change over and packing to get us going. We left double ASAP. We are just 24 minutes away from the Zoo Event. Course correction needed ...yes. (Not happening again) *We offer a monetary credit towards a future booking when we cannot stay our full time value as booked (Our usual course for any minutes late).

Review by Debra P.

Community EventReviewed on July 22, 2024From Crystal, MI

Review by Gloria I.

Christmas PartyReviewed on April 17, 2024From Westland, MI

We really enjoyed having Santa at our Christmas Party this past weekend. He was timely, very friendly and we got many pictures of our clients with Santa. Very fair pricing and would highly recommend.

Review by Yaakov R.

Community EventReviewed on March 27, 2024From Southfield, MI

We had a community dinner with several families. We wanted to keep the kids entertained and Harold did an excellent job at that. Harold was easy to communicate with and accommodated our needs.

Review by Megan T.

Private PartyReviewed on December 26, 2023From Grand Rapids, MI

After several attempts to confirm location I ended up calling the main office line due them being 15 miles late without a call. They then had problems with parking (we have a giant lot outside that I left them instructions to in the initial emails) and they were over 25 minutes late to the start of the event. They then were okay with the children per the photographer, gave us $20 off for the tardiness. Overall, because I requested them to get there early, and I felt oversold on the Cheery-ness and happiness of the Santa were were fully satisfied with the epierence based on what we paid and how the turnout was.

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Thank you for your feedback. By policy, we call ahead with ETA when we are near arrival. Usual cause for not getting it is it goes to messages. As far as emails go ...usual error is it being sent to a .com instead of the valid .net address. (.com goes to a dead file) We wish we had gotten the expanded information. From Bash messages we had only the street address and the two phone numbers called. Usually no more than 3 -5 minutes until Santa sits in the chair from address arrival. Most are happy with our performance.

Review by Tom T.

Private PartyReviewed on December 17, 2023From Fenton, MI

The children enjoyed him with him trying to entertain. He seemed lost or disoriented when reading The Night Before Christmas to the children. His Elf reminded us that we only had 10 minutes left in our booking even though Santa arrived at 6:20pm and left before 7:00pm.

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Thank you for the review. Actually we went by his house in the dark and had to turn around. Time starts when Santa walks up the steps and on to the porch of the doorway not when he sits in the chair. Anything including bag prep with presents is on the clock. Although usually ok, occasionally, Santa will slip up because of the book layout style or a lock of hair messes up vision. Many lengthening suggestions were offered, more singing, more photos, a full group shot, but none taken. When they are happy with the visit we are happy too. The time amount is up to and not mandatory. It is the customer's call not the Elf who monitors so no overtime costs are due.

Review by Lea P.

Wedding ReceptionReviewed on August 10, 2023From Wyoming, MI

Patient with me while ironing out the details.

Review by Elizabeth V.

Community EventReviewed on November 29, 2022From Kalamazoo, MI

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I feel that she was fair in her feedback. Turn out for this event was much lighter than most of this nature. I feel she would have felt better satisfaction had more showed up as cost per person would have balanced out better. She worked very hard to put this together and even used radio ads. We do our events as best that we can, and over the 40 + years of being in business, many/ most are very pleased with us.

Review by Simmi G.

Birthday Party (Kids)Reviewed on August 21, 2022From Grand Rapids, MI

Review by Ally M.

Community EventReviewed on August 19, 2022From Grand Rapids, MI

They were wonderful! So many people said how talented and kind they were. So glad we used them!

Review by Laurie W.

Christmas PartyReviewed on January 3, 2022From Northville, MI

Santa was very professional and authentic looking! Kids were thrilled.

Review by Karen N.

Christmas PartyReviewed on December 19, 2021From Allen Park, MI

I talked with him several times before the event. And he called a few times. Told him the time repeatedly and he wasn’t even near us. So I had to cancel him when we had 15 minutes left and he still wasn’t here

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We are so very sorry that we were unable to fulfill our obligations. As was explained to her, we followed directions on my elf's phone until it locked up. In trying to get working, time was lost. (Phone is now useless) We then switched to a different phone. This one sent us to a wrong address and time again was lost. She was notified each time with option to cancel. Since this was only an hour event they had to cancel. We have apologized profusely to this lady and while she understood what happened, we do not blame her for her review. Santa does not like to disappoint. We have completed a great many successful events in our 41 years that are a solid 5 stars.

Review by Maria G.

Studio SessionReviewed on December 12, 2021From Southfield, MI

Thank you very much The people were happy to have Santa with us. Everything went perfect.

Review by Taylor L.

Birthday Party (Kids)Reviewed on November 14, 2021From Lansing, MI

Review by Cassandra M.

CelebrationReviewed on December 16, 2018From Flint, MI

My experience was great!!

Review by tracy m.

Community EventReviewed on February 26, 2018From Walled Lake, MI

We appreciated him working with us to help make our event successful.

Review by LAQUANDA A.

Birthday Party (Kids)Reviewed on July 31, 2017From Kalamazoo, MI

Everything was great the kids loved the balloons, glitter tattoos and face painting. Thank you again.

Review by Jini K.

Birthday Party (Kids)Reviewed on April 18, 2017From Rochester, MI

Very nice guys...were on time...made fun stuff for kids...stayed a little longer than we requested without extra charges...excellent job!!

Review by Sue D.

Birthday Party (Kids)Reviewed on October 17, 2016From Utica, MI

Kids had a great time balloons were awesome , thank you

Review by Vinay P.

PicnicReviewed on September 1, 2016From Milford, MI

Very kids and family Friendly performance at the family events. Attendees truly enjoyed the performances and balloon twists. I recommend to book him again.

Review by Kristen G.

CelebrationReviewed on November 9, 2015From Grand Blanc, MI

The balloon artists were very friendly with the kids. The children loved the balloons that were created for them. I would definitely have them back for future events.

Review by Douglas B.

FestivalReviewed on July 13, 2014From Charlotte, MI

Very friendly, lots of positive feedback from parents, and could tell kids enjoyed him also! Easy to work with and right on time thanks.

Review by taylor S.

FundraiserReviewed on April 28, 2014From Mason, MI

Review by Patricia M.

Community EventReviewed on July 1, 2016From Rochester, MI

Review by shelley p.

FundraiserReviewed on July 27, 2015From Coldwater, MI

Harold was overall very entertaining and had the kids mesmerized! The only small misunderstanding I had was that he was going to be offering more elaborate balloon designs and face painting at an additional charge for the kids. He explained that this was explained in the contract but I missed it. Overall, I wanted to be sure the kids realized that there was a large selection of balloon and face designs that were at no charge. it was a little confusing. I think his charge was very fair.