Booking Guarantee
From looking to booking, we've got you covered. Our Booking Benefits are always included when you secure your booking through The Bash!
Booking is Better on The Bash
Ready to book? Just look for the blue “Book Now” button in your quote email or in your account. Book and pay to secure your booking and you’ll be covered by our booking benefits. It’s that easy!
Our Booking Benefits Have You Covered
A little peace of mind goes a long way, especially when it comes to celebrating life's biggest moments. That's why The Bash includes key benefits every time you book with us.
Booking Protection
All reviews are sourced from verified bookings on The Bash. Also, in the unlikely event of a vendor cancellation, we'll help you find a replacement, and refund payments made on The Bash.
Money-Back Promise
You'll never lose a deposit or balance payment made through The Bash with our 100% money-back guarantee. Online payments are secure through Stripe and are U.S. only.
Verified Reviews
Planners that book through The Bash can leave a review on the vendor’s profile after their event. The Bash does not remove or edit reviews so planners can feel confident when booking.
On-Hand Support
Our U.S. based Account Specialists are available by email or phone. They're happy to help find the best vendors for your event, handle any cancellations, and assist with any last minute replacements.
Frequently Asked Questions
How do I hire a vendor I contacted on The Bash?
Hiring a vendor on The Bash couldn't be easier! Log in to your account and you'll see your upcoming events at the top of the page. There will be a "book now" button next to each vendor that provided you with a quote. From there, you will have the option to book your vendor (click the BOOK NOW button) and process payments. Follow the instructions on the following page. Please note all vendors may not have enabled online payments through The Bash. If you have any questions on how to confirm your booking or make payments through The Bash, please contact us at info@thebash.com.
What do I do if a vendor encourages me to book and pay outside of The Bash?
All bookings officially confirmed on The Bash are covered by our Booking Guarantee. This guarantee does not apply to any bookings or payments made outside of The Bash. The best course of action if a vendor encourages you to book around the system is to let the vendor know that you are not comfortable booking outside of The Bash. From there, please let The Bash know if you experience any issues or need any assistance officially securing your vendor. We caution anyone from booking outside of our platform.
My vendor canceled on me. What do I do now?
Don't panic! We have your back. Please contact us as soon as possible to notify us of the cancellation. We will work out the details of the cancellation and the status of any payments processed through The Bash. We are here and ready to help you locate a replacement vendor if you need one!
What happens if my vendor does not show up at my event?
All bookings on The Bash are covered by our Booking Guarantee which includes Vendor Assurance. We take steps to ensure that your booking is secure including sending booking confirmation emails as well as a pre-event checklist 7 days before the scheduled event. We encourage communication between planners and vendors in hopes that the event goes smoothly. If you experience a last-minute cancellation or no-show, please contact our team as soon as possible. If we have advance notice, we can help to locate a replacement vendor. If a vendor fails to provide service at your event, you will be able to post a review of your experience as well as receive a refund for any payments processed through The Bash.
Party Hosts Trust The Bash With Their Special Moments
The Bash is brought to you by the same family of brands as
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