Wedding Ceremony•Reviewed on November 6, 2023•From Carmel, CA
Deldric is the best! We're so glad we chose him for our wedding. It was a "micro" wedding (~30 people), so music was such an important and intimate part of the wedding. Prior to the event, he worked with us on expectations, song selection, and came with his own great recommendations. The day of, he arrived promptly to the venue and brought all that he needed for setup. He's very personable and polite and we're very much looking forward to working with him again. We even follow him on instagram now!
Review by cecilia r.
Celebration•Reviewed on October 23, 2023•From Bellflower, CA
Words cannot express how grateful I am to Deldric. Not only did he accommodate my last minute request, but he truly excel my expectations. My mother in laws Celebration of Life was so beautiful thanks to the amazing sounds of Poetic Moor. The music selection was perfect. Thank you Deldric for everything. I can't wait to use your services again.
Review by Nachelle T.
Private Party•Reviewed on December 20, 2022•From Los Angeles, CA
For this project the Poetic Moore delivered beyond our expectations! He was on time, eager to work, and a sound board for ideas as well. He went with the flow worked well with my team and myself. We would definitely work with him again.
Review by Anne Therese C.
Wedding Ceremony•Reviewed on September 27, 2024•From Santa Barbara, CA
My husband and I had hired PoeticMoor for a violinist performance for my wedding on 09/21/2024. Please be advised that the artist was not only 40 minutes late from the start of the event, he only play one note the whole event. He was hired for 2 hours and played the songs via an iPad, and wasn’t paying attention when I started walking down the aisle and played the song until I was half way down the aisle. Out of courtesy, we have paid him his rate but we are absolutely unhappy with the services and hope that for the future, future clients are aware of this and can make their own decisions accordingly.
:
Dear Anne Therese's,
Thank you for sharing your feedback regarding your wedding on September 21, 2024. I truly apologize for any disappointment or frustration this experience has caused. I take all client concerns very seriously and strive to provide exceptional service in every performance.
I deeply regret that the performance did not meet your expectations, and I understand how important such moments are, especially on a day as significant as your wedding. I will be reviewing the details of this event and making improvements to ensure that issues like the ones you've mentioned do not happen again.
I appreciate your honesty and am grateful that you still honored the agreed payment. Please know that your feedback is invaluable, and I'll be taking steps to ensure future clients receive the level of service that reflects my professional standards.
If there is anything further I can do to address this or if you'd like to discuss this more, I'm happy to talk at your convenience.
Review by Sherry T.
Fundraiser•Reviewed on October 16, 2022•From Carson, CA
