Birthday Party (Adult)•Reviewed on October 4, 2024•From Sugar Land, TX
The original agreement was that there would be 7 musicians and only 5 showed up. Also arrived 30 ins. Early before the specified time. William at no time informed me of the 5 u til I called him. I would pass hiring the Mariachis through William
Review by Alberto G.
Private Party•Reviewed on January 15, 2024•From Humble, TX
Perfect performances and great attitude for a wonderful event. I most definitely enjoyed them and will hire them again!
Review by Danielle R.
Quinceañera•Reviewed on April 5, 2023•From Brookshire, TX
Mariachi Nuevo Imperio played at my daughter’s quince. They were absolutely wonderful! The group was on time, accommodated our requests, looked fabulous and sounded amazing! Their performance added that special touch to the event. My overall experience was excellent. Do not hesitate to book this incredible group! We can’t thank them enough!
Review by Sylvia V.
Birthday Party (Kids)•Reviewed on August 8, 2022•From Manvel, TX
The group was awesome! Love how much attention they gave to my daughter to make sure she had a great time for her birthday. Definitely will call them again for future events.
Review by Susie G.
Graduation Party•Reviewed on May 30, 2022•From Richmond, TX
They were extremely late, but kept us informed the entire time. Once they arrived they perform as professional and did everything we had ask of them. We had a fantastic time with them and yes we will hire them again! We loved their performance!!!
Review by Gilbert V.
Quinceañera•Reviewed on April 17, 2022•From Tomball, TX
They were wonderful
Review by Carlos L.
Birthday Party (Adult)•Reviewed on March 4, 2022•From Spring, TX
So much talent in this group here! They were able to fulfill my song requests, looked sharp, played and sang beautifully and they were all so young. Thank you Mariachi Nuevo Imperio!
Review by Natalie V.
Birthday Party (Adult)•Reviewed on February 19, 2022•From Texas City, TX
We hired Mariach Nuevo Imperio for my husband's 50th birthday party. My husband and guests were VERY satisfied with their professionalism, performance, and extensive repertoire of songs. They allowed and encouraged audience participation and gifted my husband a chance to sing with them. Such a memorable experience for everyone. Overall they were just awesome. They definitely have a new client!
Review by Mark M.
Birthday Party (Adult)•Reviewed on September 7, 2020•From Wharton, TX
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On the way to this event our transmission went out. Which you were informed. Sometimes things happen that are out of our control. I apologized and I didn’t take any money from you. Again I apologize for the inconvenience. It wasn’t in my power to fix at that moment. I purchased a whole new vehicle yesterday morning . I apologize.
Review by Gracie L.
Wedding Reception•Reviewed on February 8, 2022•From Montgomery, TX
On a positive note, the group's contact communicated often to confirm the Wedding details. We provided a list of songs for them to play. What I noticed was after each song, it took them a long time to sing the next song. I was busy with other things, otherwise I would have notified the main contact to play one song after another...it appeared they didn't come prepared. I had also asked they wear Charro Hats, which they did let me know they didn't have and would try and borrow some. Honestly, for the price, we were ok with their services.
Review by Yvette V.
Wedding Ceremony•Reviewed on December 12, 2021•From Houston, TX
Review by Norma P.
Birthday Party (Adult)•Reviewed on December 12, 2021•From Rosenberg, TX
I got in touch with William on November 15 for details he confirmed the date but after that I tried to get in touch with him he did not answer I left him messages and didn’t respond until 2 hours before the event just to tell me that he wasn’t going to show up because he was in a car accident earlier, I really think that he didn’t have any intentions of showing up because if he did he would of answer my message from the day before… I will never use any kind of apps for any kind of events in the future…
Review by Abigail A.
Quinceañera•Reviewed on October 27, 2022•From Pasadena, TX
Very disappointed in vendor. Unprofessional and immature. Played wrong entrance song and ruined the entrance and blamed me, made sounds with trumpet during ceremony and looked unorganized and very rude when called them out. Would never hire again. Run don’t walk from this group. Regret hiring them.
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Mariachi Nuevo Imperio arrived 30 minutes before. For over an hour they had us sitting around waiting. Finally when they had us perform they had us performing for the tables because everyone was outside. She introduced her coordinator to us and he was telling us what to do. This client changed their entrance song at the last minute and the coordinator told us. She was unhappy on her choice even after the coordinator called her out on it. Her and Her husband were also speaking over us into the Mic while we were playing. Its ok that she would not hire us because we would never go back. This Client was trying to keep from paying the full amount, so she found an excuse.
Review by Sergio S.
Mother's Day Party•Reviewed on May 15, 2023•From Conroe, TX
I would give them less if I could. We talked prior and set time. He never answers phone only text and the day of show he called said he was running hours late. After I asked time he never responded and a no show! Ruined my party no entertainment!
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Due to the Heavy weather Sunday May 14, we were pushed back on all our events. I asked if they wanted us to still go when informed that we would be late and he responded no. Hence why we were a no show. I apologize but the weather was not in my control.
Review by Lizeth S.
Birthday Party (Adult)•Reviewed on December 4, 2023•From Houston, TX
They were booked in advance for two months and they did not arrive on time the day of. They arrived two hours late so I only had one hour of performance since I already had everything planned. I was highly upset and disappointed that they did not stick to the schedule. I’m not sure if I will ever book them again other then their unprofessionalism in not keeping their word on the time schedule their talent is great.
Review by Josie H.
Corporate Function•Reviewed on January 17, 2024•From Kingwood, TX
Booked and then reached out via the Bash and via email. No response. No show at the event.
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Good morning, my apologies but I didn’t receive a call or text about this event at all. I had no idea it was booked.
